Click on any DOWNLOAD button or link on the website.

The default location is to your desktop. If you saved it somewhere else and cannot find it then simply use the Find (files or folders) Windows facility (see What do I do once the download is complete? ).

Piggs Peak Casino's Lite version is called: PiggsPeak_w.EXE Piggs Peak Casino's Full version is called: PiggsPeakFull_w3.EXE

Make sure you are logged on to the internet Double click on the Piggs Peak Casino icon on your desktop OR click the Start button in Windows >> Select "Programs" >> Select "Piggs Peak Casino" >> Select "Piggs Peak Casino" >> Double click on Piggs Peak Casino"

There are multiple reasons why your account maybe locked namely:

1. Duplicate Real account
2. Incomplete details

Should you need you query the reason why your account is locked or should you wish to have your account unlocked. Simply email support@piggspeak.com with your query/request.

Connect to the Internet

Run the casino software

On the main casino screen, click on the "Connect" button.

When a dialog box appears, enter your account number and password (or register for an account as appropriate).

Your password is case-sensitive and must be entered the same way each time you log in. If you have forgotten your password or account number, please contact our support centre for assistance. Remember to have your registration details handy.

This is due to a bad or slow connection with your Internet Service Provider. Disconnect and reconnect to the Internet and try again.

Connect to the Internet and run the casino software, first making sure that all your other applications are closed.

When the casino's main screen becomes visible, click on the "Connect" button, then on the "Register" button.

You can now choose to register as a Guest (play free for fun) or as a Real player (play for cash).

Following the prompts, enter your e-mail address and contact details. You will be required to enter a password of your choice. Note that your password is case sensitive.

Once registration is complete, you will be given a player account number. Keep your account number and password in a safe place. You will use them to access the Casino each time you wish to play.

You will be asked if you want the software to remember your password. To make sure that no one else with access to your computer can play on your account, select "No". Only select "Yes" if you are the only person who has access to your computer.

You have probably accidentally clicked on the Real money button. Disconnect and reconnect the software and then choose the Practise Play Button.

No! Guests are allocated Guest accounts that allow them to play for FREE!

Guest accounts never expire. You are welcome to remain a Guest and play as often as you like.

Yes. Call or email our Support Desk with the following details:
First and last name
Physical address
Telephone number (and area code)
E-mail address
Date of birth
ID number (for Real accounts only)

Yes. Simply click on the "Purchase" button and type in the amount of credits you wish to purchase. In Guest mode, you may purchase as many credits as you like.

Yes. Piggs Peak Casino uses 128-bit SSL (Secure Socket Layer) Digital Encryption to protect the details of your electronic transactions over the Internet. This is the Internet security standard for online transactions as demanded by major financial institutions. If you are uncomfortable including your credit card or banking details in any e-mail correspondence, you always have the option to telephone your details through to our toll-free Contact Support. For more information on security, please see our Secure Banking section.

For more information on purchasing credits at the casino, please see our How to Depositsection.

For more information on how to cash in your winnings, please see our How to make a withdrawal section

Our e-commerce partner plays an active role in fraud prevention and detection. They aim to ensure the integrity of customer accounts as well as payments made to customers. Our e-commerce partner employs a variety of appropriate security and fraud controls, to oversee every transaction. Customers are required to supply proof of identity, copies of their credit cards, a signed purchase history of their transactions and /or other appropriate documentation particularly when attempting to cash-in credits. This ensures that e-cash purchases and redemptions are not fraudulently transacted.

This casino provides free, 24-hour toll-free and e-mail support to all casino players. For more information, please see our Support section.

Yes, your personal Real Account number and password must be supplied prior to any credit card transaction. Particular details are also requested in order to purchase credits at the casinos. Our e-commerce partner, guarantees secure data transfer during any transaction and undertakes never to disclose any credit card information or other information to any other company.

Our e-commerce partner uses state-of-the-art encryption technologies to ensure that your personal and card information is protected at all times. For more information, please see our Secure Banking section.

Yes. The casino software uses 128-Bit encryption when data is transferred over the Internet. Each player is issued with a unique account number and players choose their own password, which they alone can access.

Casino play is available only to persons older than 18 years of age, in terms of the Swaziland Casino Act. Minors may not under any circumstances play at this casino.

Our e-commerce partner, does not allow players to register credit cards of which they are not signatories. If another person would like to play in our casino via your PC, we recommend they open their own Real Account.

Our software is developed by the world's leading Internet Gaming Developer-MicroGaming Systems, which places extreme importance on accuracy and has developed Playcheck, which allows you to review your last 72 hours of play-wager by wager. This allows you to check on the accuracy of the software. Playcheck is updated every 45 minutes. To check your gameplay records with PlayCheck

If the gaming server resolves the bet during the loss of your Internet connection, it will refresh your credit balance with the outcome of the bet. If it does not resolve the bet during loss of the Internet connection, it will present you with the unfinished bet the next time you select the game that was being played when the loss occurred.

This is caused by Internet traffic. The signal from the server is not being relayed to your software, so the slot wheels just keep spinning because they have not received the signal telling them when and where to stop. If you close the program, you will be refreshed to the last known position.

This is caused by Internet traffic. The signal from the server is not being relayed to your software, so the roulette ball just keeps spinning because they have not received the signal telling them when and where to stop. If you close the program, you will be refreshed to the last known position.

This is caused by a bad or slow Internet connection. The gaming server will hold the wager until it can resolve the bet.

Piggs Peak Casino software lets you add more games easily through the software. To download new games you can use the following method:

Run the casino software and log on.

In the main casino screen, click on the game icon that you would like to download (i.e. the grayed out ones).

The installation wizard will take you through the process.

The casino software highlights games that you have not yet downloaded by graying them out. These games may be added to your collection at any time by choosing one of the methods displayed above.

You need to download the latest updated version of this game, which is now available. Follow the instructions in Installation to download the new version.

If you encounter any errors while downloading further games, call our toll-free Support Desk. We're on call 24-hours a day, 7 days a week.

The number of games you have selected, your Internet connection, and conditions of your Internet Service Provider's (ISP) network all affect your download time.