Payout Reports
Monthly Payout Audits
Volcanic Gold Online Casino publishes monthly reports that state the percentage of payouts (being the percentage of winnings to wagered amounts as shown by the data log files) of all games. A non-affiliated auditing firm independently reviews Volcanic Gold Online Casino's gaming software on a monthly basis. The company has no financial ties to Volcanic Gold Online Casino and is a major auditing company in South Africa.
eCogra Certified Casino
eCOGRA, a non-profit organization, is the independent standards authority of the online gaming industry, specifically overseeing fair gaming, player protection and responsible operator conduct. The function that eCOGRA performs protects those who engage in online gaming where it is lawful.
Prompt payments, safe storage of information, random games, honest advertising, and responsible behavior by the online casino operator are the primary concerns of every player, so that means they are also the primary concerns of eCOGRA, "eCommerce and Online Gaming Regulation and Assurance".
You can view the latest reports by clicking on the link below:
For older payout reports, please
click here. Special Reports
Not only do we have our Payout percentages verified by eCogra and our Jackpots verified, we also have stringent checks in place to verify that the Random number generators are working correctly:
- Click here to view Blackjack Random Number Generator reports
- Click here to view Roulette Random Number Generator reports.
- Click here to view Video Poker Random Number Generator reports.
PlayCheck
Volcanic Gold Online Casino offers players a facility called PlayCheck. This is an "instant replay” facility. This technology allows players to view the full details of the games they have played, i.e. all the hands they have played on Blackjack, Video Poker, slots and much more.
This is a player’s back up to any unfair gaming claims. The reports are generated in bank-like statements. Please note that PlayCheck will only have the last 21 days of game play information available to you.
Click here to connect to PlayCheck.
Banking Transactions (CashCheck)
CashCheck is a cash transaction reporting tool that provides a complete statement of cash transactions made to and from the players account. This allows players to correctly identify how they have been paid out (through check, credit card, etc.) and how they made their deposits. Please note that CashCheck will only have the last 21 days of financial transaction available to you.
You can view your Banking Transactions by simply clicking on MY ACCOUNT in the download software, and then selecting VIEW MY TRANSACTION HISTORY.